Email Marketing Published May 12, 2026 Updated May 12, 2026 8 min read

Mailchimp Review

All-in-one email marketing and automation platform.

4.3
Editorial score
Starts at $13/moFree trial
DOReviewed by Daniel Osei, SaaS Analyst

Product overview

Mailchimp is one of the most established email marketing platforms, offering campaign builders, marketing automation, landing pages, and audience segmentation designed for small and mid-market businesses.

Our verdict: Mailchimp is a strong choice for teams that fit its profile: Small businesses that need a familiar drag-and-drop email builder with light CRM features. At $13/mo, it delivers on generous free plan for up to 500 contacts — with the trade-off that automation is limited compared to competitors.

Product screenshots

Mailchimp product screenshot
Mailchimp — official product interface screenshot for editorial review.

Live capture of the Mailchimp homepage and product interface. Brand assets shown for editorial review purposes.

Key features

Campaign Builder

Drag-and-drop editor with a large template library.

Customer Journeys

Visual automation builder for onboarding and nurture flows.

Audience Segmentation

Tag-based segments with predictive insights.

Landing Pages

Publish signup pages without a website.

Pros & cons

Pros

  • Generous free plan for up to 500 contacts
  • Beginner-friendly drag-and-drop editor
  • Solid template library and brand kit
  • Native integrations with 300+ apps

Cons

  • Automation is limited compared to competitors
  • Pricing scales quickly with list growth
  • Deliverability can vary on shared IPs

Pricing

PlanPriceIncludes
Free$0Up to 500 contacts, 1,000 sends/month.
Essentials$13/moA/B testing and 24/7 support.
Standard$20/moCustomer Journey Builder and retargeting.
Premium$350/moAdvanced segmentation and multivariate testing.

Who Mailchimp is best for

Small businesses that need a familiar drag-and-drop email builder with light CRM features.

Alternatives to Mailchimp

Frequently asked questions

What is Mailchimp?

Mailchimp is all-in-one email marketing and automation platform. Mailchimp is one of the most established email marketing platforms, offering campaign builders, marketing automation, landing pages, and audience segmentation designed for small and mid-market businesses.

How much does Mailchimp cost?

Mailchimp pricing starts at $13/mo. Full plan breakdown is in the pricing section above.

Does Mailchimp offer a free trial?

Yes, Mailchimp offers a free trial or free tier so you can evaluate before committing.

Who is Mailchimp best for?

Mailchimp is best for small businesses that need a familiar drag-and-drop email builder with light CRM features.

What are the best alternatives to Mailchimp?

Top alternatives in the Email Marketing category include kit, convertkit-alt.

DO

Daniel Osei

SaaS Analyst at CodeTag — Daniel is a former RevOps lead who has implemented CRMs and sales stacks for 60+ mid-market teams. He writes CodeTag's sales software and CRM coverage.

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